AAMCO Lexington West
1222 South Broadway, Lexington, KY 40504
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1222 South Broadway, Lexington, KY 40504
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I want to thank Eric, the shop manager and Brandon the Shop tech who worked so hard with me today to troubleshoot my AC problems. It looked like it was gonna be $1200-2000 fix. By researching together became up with a $500 fix. Not many shops would let a consumer put their hat in the ring on fixing a problem. But it saved me a whole bunch of money and I appreciate that so much, and my hats off to Brandon because he was willing to listen and he had the problem fixed with no extra parts in no time flat. I also appreciate that every time I go over there, they will show me everything that they need to do and why they need to do it. I don’t know if there any cheaper than others and maybe they’re even more expensive than others but the fact that they are willing to show me what they’re doing and why and let me put my two cents in makes a big difference. Especially on days like today.
Fast fair and efficient. Much cheaper than I thought it would be
For the first time in my life, I am fully impressed by the service done in a mechanic shop specifically at AAMCO today. Hopefully, all other mechanics and management from other dealerships should visit this shop to learn the true meaning of efficiency and customer service. I took my Dodge Journey to be repaired for overheating problem on 4/29/2024. I had both the "thermostat and oil filter adapter replaced" . I was served by Eric Edson who is the kindest and most knowledgeable expert in the car business at the front desk. Please promote Eric Edson to the highest position within AAMCO, else someone will notice this and take Eric to their business. Brandon is an excellent mechanic that should be promoted too. My only concern is the high labor cost that AAMCO charged (billed me) , that is, $311.50 for a job completed within 3 hours (meaning labor is 103 per hour. In a nutshell, I highly recommend AAMCO and hope all people with car issues visit these trustworthy and diligent car experts. Kudos to AAMCO and continue with your excellent work
