Stopped in yesterday without an appointment as my low tire warning light was on. The guys had my air pressure checked, warning light off and me on my way in 10 minutes. Fantastic service. Friendly.
Thank you, I just spoke to one of your new service technicians on the phone. (About 1 month) As a DIY person, he offered excellent customer service about the services you offer for what I needed. It is much appreciated when someone can be friendly and knowledgeable. It is refreshing in the automotive world to not have the feeling like you were being given a scare tactic sales pitch. Kudos to your employee answering the phone this morning.
My wife & I had a Miss Fire issue with our 2012 Nissan Sentra. We took it to a local shop that diagnosed a miss fire on cylinder 4. The shop printed out our quote that broke down what was needed to fix the issue. Apon viewing the work order we noticed they were trying to Charge us $45 a piece for 4 spark plugs!!?! And telling us we needed a $100 fuel system flush. Totalling $686! Our warranty would cover the cost of the coil being replaced and labor minus shop costs. Still leaving us a bill of $314 for for the rest of the work that wouldn't be covered. Find out that they don't use a fax machine or E-fax that our warranty company needs to process the payment. Was told to find a fax machine for them but we can go somewhere else if we wanted to... So we decided to go to AAMCO on South Fourth Street today and get a second opinion. Apon our arrival. We were greeted by the Customer Service Manager Eric Edson. We explained our situation and also brought the work order from the other shop to see what he thought. After discussing the issue. He got our car in the shop for a new diagnostic check without an appointment. The Service Tech checking our car came into the waiting room and showed us we had a broken coil on cylinder four. And that our spark plugs were fine. Eric called our warranty company and got the part and labor excepted. The part was delivered while we were finalizing the paperwork for the repair. Without an appointment the Boys at AAMCO fixed are car and had us Driving again with in 2 hours! At a Much Cheaper Rate! If yous are in need of quality mechanic work along with a curtious and Professional Management Team? Definanatly go to AAMCO on South Fourth Street Lexington Kentucky! Thank you Eric and the entire AAMCO Team for the Best experience we have had to date. We will def be coming back for future work and will tell our friends and family members about how yous get it done right the first time!
Took my 2012 Nissan Sentra in to them. They were absolutely AWESOME!!!! They found the problem quickly and had us fix and on the road in no time. I WILL always use them for our car care needs!!!
Best place in town. Moved here from Alabama and this place quickly became my go to. Great prices and awesome staff.